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1. What is Switch?
2. What is the Sime Darby Township Energy Efficiency Programme?
3. What are the townships that are involved in this programme?
4. I am a resident at Sime Darby townships described above. How can I participate in this programme?
5. Where can I collect / do I purchase the ES light bulbs from?
6. When can I collect the ES light bulbs from the participating sales offices?
7. Can I still purchase the ES light bulbs without registering first at the Switch website?
8. I do not have internet access at home / work. How can I register at the Switch website now?
9. Can I still purchase the ES light bulbs when I don’t have incandescent bulbs to dispose?
10. Can I buy only 1 bulb instead of a pack of 8 bulbs?
11. I own more than one property in the participating townships. How many times do I need to register?
12. Can I buy more than 8 bulbs?
13. Do the bulbs work as well as normal light bulbs?
14. What about the starting-up time until they are as bright as the old ones?
15. How long do the ES light bulbs last?
16. Is it true that frequent switching on and off reduces the ES light bulbs lifespan?

1. What is Switch?
   ‘Switch!’ represents the overall concept of Sime Darby’s commitment to energy efficiency, which involves the implementation of energy efficient policies, practice of energy efficiency, and promotion of energy efficiency across the Group.
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2. What is the Sime Darby Township Energy Efficiency Programme?
   The Township Energy Efficiency Programme (TEEP) is the first activity under the ‘Switch!’ initiative to specifically promote energy efficiency among households in Sime Darby townships.
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3. What are the townships that are involved in this programme?
   The Sime Darby townships involved in the TEEP are Subang Jaya, UEP Subang Jaya/USJ Heights, Bandar Bukit Raja, Ara Damansara, Denai Alam, Bukit Jelutong and Putra Heights. Sime Darby is offering 100,000 energy-saving (ES) bulbs for old incandescent (ordinary) bulbs to these households.
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4. I am a resident at Sime Darby townships described above. How can I participate in this programme?
   To take part, households must register at www.simedarby.com/switch. Registration is open until all the 100,000 bulbs run out. Each registered participants can purchase a box of eight (8) ES light bulbs for RM50.
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5. Where can I collect / do I purchase the ES light bulbs from?
   Participants can choose the locations to collect/swap their bulbs when they register. Collection points are located at Sime Darby sales galleries at Ara Damansara, Bandar Bukit Raja, Wisma UEP Subang Jaya or Sime Darby Pavilion in Bukit Jelutong.
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6. When can I collect the ES light bulbs from the participating sales offices?
   You will have 2 weeks to swap their old bulbs with new ES bulbs at the location of their choice after the official launch of the TEEP on 25th July 2009.
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7. Can I still purchase the ES light bulbs without registering first at the Switch website?
   Unfortunately, no. You need to register at the Switch website to participate in this programme.
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8. I do not have internet access at home / work. How can I register at the Switch website now?
   After 1st July 2009, you can go to the participating sales offices to register at the customer service counters provided. Alternatively, to stand a better chance of not missing out to purchase the ES light bulbs, kindly proceed to the nearest cybercafes / free WIFI hotspots to use the internet for registration.
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9. Can I still purchase the ES light bulbs when I don’t have incandescent bulbs to dispose?
   Yes you can still purchase the ES bulbs at the participating sales offices.
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10. Can I buy only 1 bulb instead of a pack of 8 bulbs?
    No. The light bulbs are being sold at a package price of RM50 for 8 bulbs. The bulbs are not sold individually.
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11. I own more than one property in the participating townships. How many times do I need to register?
    You can register only 1 time. However, should you need to buy more than 1 pack of bulbs, you will need to register more than 1 time using the TNB account numbers that correspond to your respective homes.
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12. Can I buy more than 8 bulbs?
    Yes, you can buy up to 5 boxes. Each box has 8 bulbs.
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13. Do the bulbs work as well as normal light bulbs?
    Yes, they work the same as normal light bulb.
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14. What about the starting-up time until they are as bright as the old ones?
    Energy saver bulbs will take some time before it is completely 100% bright. Generally, 1 – 2 seconds will provide 40% brightness.
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15. How long do the ES light bulbs last?
    For the consumer market the bulb will generally last around 6,000 hours and for commercial/professional it has an average life of 10,000 to 15,000 hours.
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16. Is it true that frequent switching on and off reduces the ES light bulbs lifespan?
    Yes that is true, frequent switching cycle will reduce the lifespan of the ES light bulbs
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If the above FAQs do not answer your queries, kindly email us at switch@simedarby.com.